Conversation Planner · for managers
How to talk to an employee who is older or more experienced than you
Read the approach below, or skip ahead and get a plan written for your own situation.
Plan my conversation — free ↓Why the usual approach fails
New managers either defer completely or pull rank. Deferring means the issue never gets addressed; pulling rank confirms you don't respect their experience. You can honor what they know and still be clear about what you need — those aren't in conflict.
How to open
"You've been doing this far longer than I have, and I rely on that. I also need to raise one thing, because it's my job to. When I asked for the reports in the new format, they came back in the old one. Help me understand."
Ask before you tell
- "What do you see in the new approach that I might be missing?"
- "How would you want me to raise things like this with you?"
- "Where would you like more say in how we do things?"
What to agree before you leave the room
The one non-negotiable, stated plainly, and one area where you'll genuinely take their lead.
Make it yours — free
Edit the details below to match your situation and get a full five-step COACH plan by email.
Other conversations
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Built on the COACH method by Jon Kludt, Business Coach · Certified EOS Implementer® · thecoachconversation.com