Conversation Planner · for managers

How to talk to an employee who undermines you

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Why the usual approach fails

It feels personal, so managers either retaliate or stew. Both make it worse. Most undermining comes from someone who disagreed, didn't feel heard, and found another outlet. Treat it as a broken disagreement process and you can fix it without a power struggle.

How to open

"I want to talk about how you and I handle disagreement. On Wednesday, after we'd agreed the rollout plan, you told the team it wouldn't work. I'd much rather have had that argument with you beforehand."

Ask before you tell

What to agree before you leave the room

The rule both ways: disagree with you first and in private, and you commit to genuinely hearing it before deciding.

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Built on the COACH method by Jon Kludt, Business Coach · Certified EOS Implementer® · thecoachconversation.com